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What AIOps Is—and Why Riverbed Is an AIOps Pioneer

AIOps has become something of a trendy concept. But the Riverbed SteelCentral suite of products delivers on its promise—and has for years. “Riverbed’s toolkit has pieces that predate people knowing the terms ‘machine learning’ and ‘artificial intelligence. The buzzwords didn’t even exist when we started.”

Brand Spanking New – The SaaS Accelerator Partner Playbook!

To help supercharge your SaaS sales activities, we are excited to tell you about the SaaS Accelerator Partner Playbook which is available now on Partner Center. This playbook is full of practical guidance, “how to” sales tips and other content that will power your SaaS customer engagements and reduce your time to sales closure. The playbook…

Putting Humans at the Center of Digital Transformation

Our new Advancing the Human Experience in the Digital World campaign crystalizes Riverbed’s purpose of putting humans at the center of digital transformation. It will also educate stakeholders on digital performance and why it matters for delivering more compelling human (user) experience, and can be adapted to vertical market segments, case studies, digital assets and…

The ROI of SteelCentral Aternity

A TechValidate survey of Aternity service providers and enterprises show some compelling ROI results: 15% fewer trouble tickets. 3 hours savings in Mean Time to Repair. 40% using Aternity for use cases outside of problem solving. Product Evangelist Mike Marks has delivered a compelling series of blogs and articles that explain these results in detail:…

How to Take Control of Your Network

End-to-end network visibility helps CIOs make strategic decisions, accelerate troubleshooting, and best of all, improve end-user experiences. Read Jason Hatch’s post on our partner BT’s blog to learn how to take control of your network and how delivering a great customer experience depends on your network visibility. As the Riverbed Global Alliance Director focused on…

Four Ways Automated Remediation Drives up Service Desk KPIs

Senior IT staff focus relentlessly on the Key Performance Indicators (KPIs) to track the health of the business. Automated remediation enables Service Desk teams to hit their KPI targets by proactively identifying and resolving device issues that affect end user experience.

NEW Riverbed Global Customer Success (GCS) Credit Offering

Riverbed Global Customer Success (GCS) Credit offering provides partners with a flexible method for purchasing Professional Services and Training for their customers.  GCS Credits are prepaid services and training credits giving partners the agility to handle changing business demands from customers and meet their expectations. You can now allocate an upfront budget and then identify…